Privacy Policy

Privacy Policy Introduction

Ilminster Home Hardware cares about the privacy of your personal information and is committed to protecting it. This Privacy Policy (Policy) explains what information we collect about you and why, what we do with that information, and how we handle that information.
For the purposes of the applicable data protection laws (the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR), together with any implementing legislation, in particular, the Data Protection Act 2018), the company responsible for your personal information is Ilminster Home Hardware. This Policy is incorporated into Rocket Lawyer’s (Terms & Conditions) and applies to information obtained by us through your use of the information, software, products and services made available through the ilminsterhomehardware.co.uk website (Website).
More simply put
Ilminster Home Hardware is responsible for protecting your personal information. This Privacy Policy applies to information obtained through your use of our website.

Collection of your Personal Information

Ilminster Home Hardware collects information that, alone or in combination with other data, could be used to identify you (Personal Information), such as your e-mail address, name, physical address, telephone number, or employment information. If you make a purchase from Ilminster Home Hardware, we will collect and store your billing and credit card information. Ilminster Home Hardware may also collect anonymous demographic information which is not unique to you, such as your postal code and preferences (Non-Personal Information). Non-Personal Information is not linked to your Personal Information (for example, your IP address).
Ilminster Home Hardware will collect your Personal Information in a number of ways, including when you contact us through the Website, by telephone, post, e-mail or through the other means set out below.
More simply put
We collect information that could be used to personally identify you, such as your name and contact details. We may also collect information that is not personal to you and not linked to your personal information.

Automatically collected information

When you visit our Website, we automatically collect information about your computer hardware and software such as your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, pages visited, links clicked, text entered, and Internet Service Provider. We analyse and use this information to better understand how our users use the service, to maintain and improve our service, and in some cases, to publicly disclose aggregated statistics regarding our services.
More simply put
We automatically collect certain information about you when you visit our Website. We use this information to analyse your use of the Website and to improve our services.

Data security & integrity

Ilminster Home Hardware is committed to taking reasonable and appropriate steps to protect the Personal Information that we hold from misuse, loss, or unauthorised access. We do this by using a range of technical and organisational measures including measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your personal information, please let us know immediately.
The Website is designed to secure the Personal Information you provide on computer servers in a controlled, secure environment, with protections from unauthorised access, use or disclosure. When Personal Information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
However, while we do our best to protect your Personal Information, we cannot guarantee the security of all data which is transmitted to the Website or to another website via the internet or similar connection. If we have given you (or you have chosen) a password to access certain areas of the Website, please keep this password safe.
More simply put
Ilminster Home Hardware website is designed to keep your personal information safe, however, we cannot guarantee the security of information transmitted over the internet or similar connection. You can do your part by keeping your password safe.

Your rights

Under the GDPR, you have various rights in relation to your Personal Information, such as the rights of access, rectification, restriction, objection, portability, and erasure. Please note that these rights are subject to certain limitations set forth in applicable law.
To exercise these rights, please contact our DPO. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of applicable laws. Please note that we may keep a record of your communications to help us resolve any issues you raise.
More simply put
You have rights in relation to your personal information. Just contact our DPO to find out more.

Complaint resolution

If you believe that we have not complied with this Policy or your data protection rights, you have the right to file a complaint with the UK Information Commissioner’s Office, however, we hope that you’ll attempt to resolve the complaint with us first. Please contact us for more information.
More simply put
If you’re not happy with the way we’ve handled your personal information, you have the right to bring a complaint. Please contact us to find out more.

Third party advertising

We use remarketing services to advertise our products to you on third party websites after you have visited our Website.
More simply put
If you visit, or take any action on our website, we’ll show you targeted ads on other websites you subsequently visit.

Links to third party websites

Our Website includes links to other websites whose privacy practices are not under Ilminster Home Hardware control. If you submit Personal Information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy on any website that you visit.
More simply put
We link to other websites, whose privacy practices may differ from our own. We encourage you to read the privacy policy on any other website you visit carefully.

Children

We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this Website or engage our services. If you believe a child or yours under the age of 18 has entered Personal Information, please contact us to have the data removed and terminate the child’s account.
More simply put
No one under the age of 18 should use Ilminster Home Hardware services

Changes to this Policy

We will occasionally update this Policy to reflect company and customer feedback. Ilminster Home Hardware encourages you to periodically review this Policy to be informed of how we are protecting your Personal Information.
If you have any questions about any of this policy then please contact us at Ilminsterhomehardware@btconnect.com
More simply put
We may change this policy from time to time. We encourage you to review this policy regularly.